A better company name would be Epic Disaster. I bought two soccer nets for my kids PTA.
I ordered 8x24x4x10 nets. The nets I got were 8x26x0x12, needless to say they didn’t come close to fitting and were made in China. When you call the number for returns no one ever answers. You have to leave a message.
I called them 8 times and emailed several time. They called me once and left a message but they wouldn’t call me back again until I cut off credit card payment. They are still fighting my on postage. I was trying to save my PTA money by ordering from them but instead I cost myself money.
Use Amazon they support their customers and are not just scheming people. In summary Epic waste of time and you get what you pay for.
Review about: Soccer Net.
Reason of review: Poor customer service.
Monetary Loss: $103.
Preferred solution: Full refund.