Product: Epic Sports Customer Care Clear all filters (0 of 29 reviews match)
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I paid the shipping for items that were defective. When I contacted the customer service, I was told I must pay for the return shipping and I will be charged a restocking fee. Now I'm stuck with a product that I cannot use and sending it back is more of a cost than...
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Epic Sports Customer Care
#1376338
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Resolved
I received a one armed sports bra for my upcoming rotater cuff surgery. Opening the box I could tell the bra was for a little girl even though I ordered the correct size. Their return policy is no returns on bras because of health reasons. Really? A shirt that touches...
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4.9
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Epic Sports Customer Care
I didn't like
  • Return policy
#1374746
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EPIC Sports - Customer Service Useless

Half my order never made it. Customer service resent the same item that i already received. I asked to cancel the half of the order that never arrived and take back the duplicate they sent. All they did was charge me a restocking fee and im stuck with stuff i didnt order and without the stuff i did order. Completely useless service!
2.6
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Epic Sports Customer Care
#1367836
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EPIC Sports - Team Football Socks Order & Poor Customer Service
ordered 20 pairs of socks, 4 of them a smaller size for boys with slightly smaller feet for my sons football team. I received my order 4 weeks after it was processed, 2 months in advance, luckily, than when we needed the socks. When I opened the bag I received 16 pairs...
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1.0
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Epic Sports Customer Care
#1366558
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EPIC Sports - TOOK MY MONEY AND WOULD NOT ISSUE REFUND
EPIC Sports - TOOK MY MONEY AND WOULD NOT ISSUE REFUND
EPIC Sports - TOOK MY MONEY AND WOULD NOT ISSUE REFUND
EPIC Sports - TOOK MY MONEY AND WOULD NOT ISSUE REFUND
EPIC Sports - TOOK MY MONEY AND WOULD NOT ISSUE REFUND
I received an email from Epic Sports stating that they WOULD NOT refund me because I refused the delivery and shipped it back. I immediately called them back once I saw the email because what they were saying made absolutely no sense, she told me to send them back...
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Anonymous
DLH

I am currently having an issue getting a refund for items on an order I cancelled. They are rude, non-responsive and now are telling me that I will not get any money back. If ...

1.0
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Epic Sports Customer Care
#1353112
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HEAVY restocking fees on misrepresented items with regards to size. 12.5" Rawlings Softball Glove ACTUALLY is 11.75" Baseball Glove. I Could not get my hand in it. 30% Restocking Fee? I Called several times and waited on hold for more than an hour. When I finally was...
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2.4
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Epic Sports Customer Care
#1346412
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I ordered several times with orders totaling well over $1 thousand dollars I had a problem with an order and was told to return Since I waited almost awhile and didn’t hear anything I put the order in disputes with my credit card company The charge was stopped and I...
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3.8
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Epic Sports Customer Care
#1344422
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I demanded a refund and she says no it doesnt work that way. I pray this company folds and they never deal with the public in any facet. Epic Sports is horrible and im convinced they will never go out of their way to solve anyone's issue! Please order through someone...
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1.0
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Epic Sports Customer Care
#1304722
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EPIC Sports - Rip Off!

I ordered 7 dozen baseballs and received softballs instead. After a weeks worth of back and forth with customer service they allowed me to ship them back and said I would be refunded. Once I sent them back they denied my refund saying the boxes were ripped. Customer service is horrible and this company is ran by a bunch of thieves!
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Epic Sports Customer Care
#1262667
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Placed a large order for baseball league. Called to follow up with The my customer service rep listed on my receipt. They abruptly transferred me to the company que with no explanation. When I was confused and called back to ask they laughed at me and did it again with...
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2.0
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Epic Sports Customer Care
#1261071
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