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EPIC Sports - Rip Off!!!!

I was shipped the wrong order of baseball. I received softballs! I shipped them back and they refused to refund my money!!! Total rip off!!!
#1262746
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EPIC Sports - Rip Off!

I ordered 7 dozen baseballs and received softballs instead. After a weeks worth of back and forth with customer service they allowed me to ship them back and said I would be refunded. Once I sent them back they denied my refund saying the boxes were ripped. Customer service is horrible and this company is ran by a bunch of thieves!
#1262667
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Placed a large order for baseball league. Called to follow up with The my customer service rep listed on my receipt. They abruptly transferred me to the company que with no explanation. When I was confused and called back to ask they laughed at me and did it again with...
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2.1
#1261071
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EPIC Sports - HORRIBLE

Do NOT order from this company. You'll get your order late even if you pay for expedited shipping. They will make you pay to return the item(s) even if the mistake is on their end. And you will be on hold for at LEAST an hour to speak to customer service. Worst online company EVER.
1.0
Details
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
#1257382
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The pricing is great compared to othes but the real problem is when you check out and see that estimated delivery date is almost a month out. Mind you that this is only an estimated date and not guaranteed. Shipping costs are ridiculously over priced. I contacted their...
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1.8
#1256331
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The selection and pricing appear to be good until you get to check out. That's where they get you. They offer 'standard' shipping at about $20 but they tell you delivery will be 3-4 weeks. That's not standard, that's like ordering from China. Then you can jump up the...
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2.1
Bel Aire, Kansas
#1255542
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Product is rags , customer service is dispicable they RIP YOU OFF do not buy from this sleepy slimey company that does not care one bit after they send you junk. They ship dirty clothes with stains and they put you on hold forever, they never return a call , they are...
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1.2
Bel Aire, Kansas
Product
I didn't like
  • Entire experience was disgusting
#1255007
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THE LACK OF PROFESSIONALISM AND CUSTOMER SERVICE OF THIS COMPANY IS ATROCIOUS. On hold for OVER 55 minutes to verify a CC, THEN I get asked for DOB and a PREVIOUS address from over 20 years ago for the cc holder! Absolutely ridiculous, and NOT ONCE did they apologize...
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1.0
Bel Aire, Kansas
#1247792
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EPIC Sports - Absolute ***

Do not ever order from this company . They will rip you off in a heartbeat. Placed order on phone got shorted every time. They do not take any responsibility & the customer service is horrible.
1.0
Details
Website
#1244694
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Don't get fooled by the prices. The sizes are all over the place..I ordered 5 items, and got one correct size. Shipping and return shipping costs for all the items and return items as well. And to add to that, they have to authorize returns. I have sent in the pictures...
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1.5
I liked
  • Price
  • Variety
I didn't like
  • Shipping time
  • Custome service
  • Quality
#1243920
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