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The company is run by a group of children, and management sucks. If you try to speak to a manager, they put you in a false loop of BS ads and you stay on perpetual hold until you finally hang up. I used to order from Epic Sports all the time, that was until I had a...
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DramaticMaskedPalmCivet
DramaticMaskedPalmCivet

You are the one acting like a child, so you have no right calling them children.

Bel Aire, Kansas
Product
I didn't like
  • Quality or the service
#1317524
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Terrible, they lost half of my order and tried to blame UPS. UPS was having none of it and stated they only received 1 box weighing 33 pounds. EPIC claims UPS must have lost the other box but EPIC admitted having only 1 tracking number for 2 boxes. suddenly 1 month...
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Bel Aire, Kansas
I liked
  • Price and products
I didn't like
  • Customer service
#1317145
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Our football team was sent the wrong color practice jerseys by this awful company. They sent us burgundy jerseys, instead of red. To make matters worse, these practice jerseys were for our mega scrimmage that the boys are having. With the error being on their end, this...
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Bel Aire, Kansas
#1314752
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EPIC Sports - Terrible customer service

Ordered 9 pairs of socks size small since I take a 61/2 shoe. When they arrived they were children’s socks. Couldn’t get them passed my toes. Called customer service and was told they were close out so I couldn’t even get an exchange. No where on the site did it say they were children’s socks. Representative was rude and implied I shouldn’t complain because the were inexpensive.
1.9
Details
Additional Fees
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Equipment Quality
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Service Scheduling
Staff
Style and Design
Turnaround Time
Usability
Value for money
Warranty
Website
Product
#1305781
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A gal named Rachel is supposed to be some sort of Supervisor but she has no business skills at all. Its impossible to get her boss Cody on the phone. We are on week number 3 of recieving our order and still nothing because of their own internal incompetence. I demanded...
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1.0
#1304722
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EPIC Sports - Took 2 weeks to fill my order.

2 full weeks to fill an order of 10 tee shirts. Still waiting pathetic pathetic pathetic
3.0
Details
Discounts and Special Offers
Diversity of Products or Services
Price Affordability
Service Scheduling
Value for money
Website
#1300419
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I placed my order on June 26. and I got a estimated date for delivery for July 11. That’s almost two weeks away from order date. You order from them but, they have to order your products from someone else. So they are just the middle man. If you want your products...
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2.3
#1300124
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I ordered hats from this business and my order was placed on hold for a verification. When I called in, the lady I spoke accused me of the transaction being fraudulent and canceled the order with no verification being done. I sent an email to customer service and...
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1.0
Bel Aire, Kansas
#1297216
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Some of the worst customer support, plain and simple. I have had 2 or 3 issues relative to shipping and/or communication which then led me to have to deal with their them one-on-one which is not pleasant. They are a "we are always right" group of people. They treat...
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3.0
I liked
  • Price
  • Variety
I didn't like
  • Shipping
  • Custome service
  • Shipping time
#1279383
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I received one less item than I ordered. I also received 8 items of the wrong colors. I only ordered 22 items in total. I called to rectify the situation needing them to overnight and correct their mistake. Nope. They offered nothing. I had to take pictures of their...
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#1273365
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