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My experience with epic sports has been one of the worst customer service experiences I have ever had. My package was sent to some random address (in a completely different state) and shipped back by the people there, and I received no notification of email about it....
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2.3
#1193959
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EPIC Sports - Horrible. Full of stupid people

They screwed up a order with only 2 items. I had to send pics and run around shipping items back. Real dumb asses.
1.2
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Advertised vs Delivered
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Product or Service Quality
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#1193136
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This company and the manager Cody are scammers! I ordered an item at 9am and paid $26 for overnight shipping. I get a call from an automated machine at 5:30pm saying they need to verify the address and the order isn’t going out. When I call back Cody says there is no...
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1.0
#1191000
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I spent $12.00 returning the fake jacket and then they took $40.00 of my return money claiming a restocking fee bogus. Also they cam take the money off my debit card in a second and claim it will take 30 days for it to go back on my card bogus bullshit. So they file a...
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#1186296
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EPIC Sports - Awful product & customer service
I ordered a polo shirt in October, 2017. It arrived extremely faded and even worse fade lines showing where it has been folded. It's completely not a wearable item. I notified them when I received it and was told to send a picture and they would get back with me. I...
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Product
I didn't like
  • Quality or the service
#1174950
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I ORDERED SOME BRAS ONLINE I ORDERED 5 BRAS TOTAL WITH FREE SHIPPING I WAITED N WAITED FOR THE BRAS TO ARRIVE NO BRAS THEY SENT ME AN EMAIL TELLING ME NO BRAS WERE AVAILABLE IN MY SIZE RUNAROUND YES I CONTACTED THEM 4 TIMES BY AN EMAIL EVEN SENT ONE TO CUSTOMER SERVICE...
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1.9
#1173254
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Ordered online and this website is horrible. It would not allow for selection of ink color and defaulted to gray. Putting trust in this company, we allowed it and when we received our uniforms they were unusable. Tried to return to get ink fixed, but Cody in customer...
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1.2
Product
#1162738
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My husband ordered a jacket that was defective inside. Spoke to George, Submitted a photo as requested and was told we would get a reply within 24 hours, no reply. this was Monday 12/18. Called today the excuses i got were, we are busy, the manufacturer is closed for...
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Anonymous
Anonymous

epic sports arrogant, rude unappreciative.Had a problem w/epic, merchandise never delivered when reaching them on the phone 20 minutes then talked to like a three year old chi...

1.0
Bel Aire, Kansas
I didn't like
  • Customer servcie
  • Customer service
#1153768
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Ordered shirts for a team, received the wrong shirt and they would not correct. Said it was my fault that I received the wrong shirt because I didnt tell them in time that they screwed up!!! I did not pack the wrong shirt for delivery, so I certainly dont see how this...
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1.0
I didn't like
  • Customer service
#1142562
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EPIC Sports - Never again

Received the wrong order but did receive tons of pushback about rectifying the situation. Jordan from “customer service” doesnt appears to have a clue nor dare catch one, the “office manager” Cody is even worse. Don’t do it
1.0
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Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
#1142442
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