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I paid the shipping for items that were defective. When I contacted the customer service, I was told I must pay for the return shipping and I will be charged a restocking fee. Now I'm stuck with a product that I cannot use and sending it back is more of a cost than...
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#1376338
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I received a one armed sports bra for my upcoming rotater cuff surgery. Opening the box I could tell the bra was for a little girl even though I ordered the correct size. Their return policy is no returns on bras because of health reasons. Really? A shirt that touches...
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4.9
I didn't like
  • Return policy
#1374746
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EPIC Sports - Customer Service Useless

Half my order never made it. Customer service resent the same item that i already received. I asked to cancel the half of the order that never arrived and take back the duplicate they sent. All they did was charge me a restocking fee and im stuck with stuff i didnt order and without the stuff i did order. Completely useless service!
2.6
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Additional Fees
Advertised vs Delivered
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Price Affordability
Product or Service Quality
Value for money
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#1367836
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EPIC Sports - Team Football Socks Order & Poor Customer Service
ordered 20 pairs of socks, 4 of them a smaller size for boys with slightly smaller feet for my sons football team. I received my order 4 weeks after it was processed, 2 months in advance, luckily, than when we needed the socks. When I opened the bag I received 16 pairs...
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1.0
#1366558
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I purchased a couple of pairs of shorts. I had to pay shipping, pay to return, wait to return items because it needed to be authorized (to return a pair of shorts?!) and then had to pay a restocking fee. What is the point of authorizing the return? and how much did it...
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#1361434
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I placed an order through their website on September 18, 2018. I ordered 26 $3 shorts. After that, I got an email and several phone calls stating “please call us cause a portion of your order has been placed on hold.” So I call the phone number listed and this lady...
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2.3
#1359843
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EPIC Sports - Payed extra for shipping and it’s “standard” they say

Completely lied about arrival date just to get more money out of you and refused to offer refund. Worst customer service department in the world. Do not purchase anything from them.
#1359203
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EPIC Sports - TOOK MY MONEY AND WOULD NOT ISSUE REFUND
EPIC Sports - TOOK MY MONEY AND WOULD NOT ISSUE REFUND
EPIC Sports - TOOK MY MONEY AND WOULD NOT ISSUE REFUND
EPIC Sports - TOOK MY MONEY AND WOULD NOT ISSUE REFUND
EPIC Sports - TOOK MY MONEY AND WOULD NOT ISSUE REFUND
I Ordered 50 pair of shorts on August 28th at 2:42pm and paid at total of $280.01 of which $100.71 was for overnight shipping. I sent an email to the company after ordering and expressed that if there was any chance that I would not receive the order the next day or by...
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Anonymous
DLH

I am currently having an issue getting a refund for items on an order I cancelled. They are rude, non-responsive and now are telling me that I will not get any money back. If ...

1.0
#1353112
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EPIC Sports - EPIC failure

Placed an order...5 weeks later, nothing.....their links, Cust Serv, ALL other emails don't work. CS has nothing but excuses. now 6 weeks and still nothing. This company doesn't handle the products you order directly...they act as distributor. Their pricing is also higher than other web sites that either have the products or get them to you directly.....this place is BAAADDDDD {{REDACTED}}
1.0
Details
Customer service
Delivery Service
Website
I liked
  • I could order what i wanted
I didn't like
  • Cs not responsive
#1351370
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Contact EPIC Sports

Mailing Address:
Epic Sports, Inc.
9750 E 53rd St N
Bel Aire, Kansas 67226
United States
Phone:
(888) 269-2440
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EPIC Sports - HORRIBLE CUSTOMER SERVICE
EPIC Sports - HORRIBLE CUSTOMER SERVICE
They sent me shirts that had the incorrect sizes, they wouldn’t right their wrong....I asked to speak to a SUPERVISOR three people for on the phone lying about who they were. After the phone call got nowhere they Reps started harassing me through email I had to tell...
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1.0
#1347671
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